Privacy Policy

How Sanvik's Brooches collects, uses and protects your information.

Last updated: 16 October 2026

This policy explains how Sanvik's Brooches ("we", "us"), a sole proprietorship run by [Full legal name of proprietor] in Bengaluru, Karnataka, handles personal information when you use brooches.sanvik.com.

1. Information we collect

• Enquiry details: your name, WhatsApp or phone number, email (optional), the piece you ask about, and your message.
• Order details: delivery address and billing details if you go ahead with an order.
• Payment details: payments are made by UPI, bank transfer or a payment link. We do not store card or UPI PIN details.
• Technical data: basic information your browser sends to any website, such as IP address and device type. The site loads fonts from Google Fonts, which receives this information when the page loads.

2. How we use it

• To reply to your enquiry and share price, availability and making time.
• To make, pack, invoice and deliver your order, and send order updates.
• To keep records we are legally required to keep, such as tax invoices.

We do not sell your information and we do not send marketing messages unless you ask us to.

3. Who we share it with

Only with those who help us serve you: courier partners (for delivery), payment providers, the service that processes our enquiry form, and government authorities when the law requires it.

4. How long we keep it

We keep enquiry details for as long as needed to help you, and order and invoice records for as long as tax and accounting laws require.

5. Your choices

You may ask us to show you, correct or delete the information we hold about you, or to withdraw your consent, subject to records we must legally keep. Write to sanvik@thesanvik.com.

6. Cookies

This site does not set advertising or tracking cookies of its own. If we add analytics in future, we will update this page.

7. Children

This site is meant for adults. If you are under 18, please ask a parent or guardian to contact us.

8. Security

We take reasonable care to protect your information, but no method of transmission over the internet is completely secure.

9. Changes and contact

We may update this policy and will change the date above when we do. Questions or complaints: sanvik@thesanvik.com or see our Contact and Grievance page.